ServiceNow Inc. operates in the Technology sector, within the Enterprise Software industry. The company provides cloud-based workflow automation solutions designed to streamline operations across large organizations.
Its core offering is the Now Platform, which integrates and automates enterprise workflows across departments and systems.
Key modules include:
-
IT Service Management (ITSM).
-
IT Operations Management (ITOM).
-
Customer Service Management (CSM).
-
Human Resources Service Delivery (HRSD).
-
Governance, risk, and cybersecurity solutions.
-
Enterprise workflow automation and AI-driven tools.
ServiceNow serves large enterprises across industries such as technology, financial services, healthcare, manufacturing, education, and government. The United States represents its largest revenue market.
Performance is influenced by enterprise cloud adoption, digital transformation spending, AI integration trends, competitive enterprise platforms, and corporate IT budgets.
ServiceNow Inc. shares trade on the New York Stock Exchange (NYSE) under the ticker NOW.
History and Development
ServiceNow was founded in 2004 with a focus on replacing legacy IT systems with cloud-based service management tools.
The company went public in 2012, accelerating product expansion and international growth. Over time, it broadened its platform beyond IT into enterprise-wide workflow automation.
In recent years, ServiceNow has expanded its artificial intelligence capabilities, strengthened governance and security modules, and deepened enterprise integration across hybrid and cloud-first environments, reinforcing its position in the global enterprise software market.
ServiceNow Inc. (United States) is listed on the NYSE and has a market capitalization of $93.77 Billions, with shareholders equity totaling $12.96 Billions.
The company employs approximately 13.096 people and operates in the Technology sector, within the Software industry.
Over the past 12 months, ServiceNow Inc. reported $13.28 Billions in revenue, generating net income of $1.75 Billion.
Key financial metrics include a P/E ratio of 53.65, a price-to-book (P/B) ratio of 7.23, and a trailing twelve-month dividend yield of 0.00%.
The company trades under the ticker NOW.